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New NetNation Switch Program Sets Web Hosting Customers Free
Dedicated Support Team to Guide All New Customers Through Switching Process
Vancouver, BC March 25, 2004 -
NetNation, Canada’s top-ranked Web hosting and domain registrar, introduced
its new Switch Program, which helps Web hosting customers easily change to NetNation
from their current Web host. NetNation has designated a team of dedicated service
professionals to guide all new NetNation customers through the switch process,
making the transition seamless and hassle-free.
Changing Web hosts can be a confusing, drawn-out and risky process. As a result,
people often have avoided switching to a new Web host, despite unsatisfactory
services and support. Additionally, many people, especially small businesses,
fear the possibility of losing access to their Web sites for even a few hours
during the process of switching hosts.
To give customers the freedom they deserve and the support and guidance they
need to minimize lost data or site downtime, NetNation developed the Rescue
Squad, a team of dedicated support professionals who help new customers through
every step of the switching process.
“A cornerstone of NetNation’s Web hosting difference is that we
provide all of our customers with 24/7 live technical support, “ said
Jag Gillan, General Manager and Vice President of NetNation. “With our
new Switch Program, we want to give new customers the opportunity to experience
that superior support first hand.”
In addition to providing live and dedicated support from the Rescue Squad
24/7, NetNation offers its customers a variety of Web hosting plan choices,
valuable marketing tools (including a $50 search engine marketing credit), the
reliability of a state-of-the-art data center, a Web-based account control panel
and a customizable and intuitive Web-based email system that’s accessible
anywhere.
Customers can learn all the details about the Switch Program by visiting NetNation
at www.netnation.com/support/switch.php.
They also will find a detailed, step-by-step description of the switch process
that they can download and print from a .pdf file.
“This program lets people know they aren’t stuck with an unsatisfactory
Web host,” Gillan continued. “The switching process can seem daunting,
but our Rescue Squad makes it simple and understandable so that people are no
longer afraid to make a change and get the service they deserve.”
All new customers switching to NetNation are eligible to receive dedicated
assistance regardless of the Web hosting plan they choose. The NetNation Switch
Program helps to showcase NetNation’s commitment to customer support and
reputation as a customer-focused Web host.
About NetNation
NetNation Communications Inc. is Canada’s top-ranked Web host and domain
registrar with more than seven years experience in the industry, offering a wide
range of Web site hosting solutions, dedicated servers and managed services. A
leading Web host, NetNation provides pioneering solutions that satisfy the evolving
needs of organizations and individuals. Through a combination of state-of-the-art
facilities and the industry’s best customer service and support, NetNation
delivers successful e-business solutions, bringing innovation, creativity and
a caring attitude to all of its customers' business needs. For more information
about NetNation, visit www.netnation.com
or call 1-888-277-0000.
Contact
Crystal Chiang
NetNation Communications Inc.
604.688.8946 - ext: 127
crystal@netnation.com
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